Assistant Director of Resident Care

Full Time
Downtown Toronto
Posted 4 months ago

About us:

Mon Sheong Foundation (MSF) is a Canadian registered charitable organization and has been proudly serving the Greater Toronto Area since 1964.  Our philosophy is by caring for the elderly and encourage the young, and providing programs and services to meet the needs of our communities.

Throughout our history, we have constantly introduced new initiatives to fulfill our mission, and today we are home to four long-term care centres, an adult day program, three Chinese school campuses, a youth group, two community and volunteer services centres, three independent living senior apartments, private care, and charity care units.  We provide an exceptionally high level of care for our residents and have received accreditation from CARF for our quality care excellence.

We have a dedicated team and are continuously seeking talents to meet current demand and the growth of our organization.


Position Summary:

Reporting to the Director of Resident Care / designate at Mon Sheong Home for the Aged, the ADORC is responsible for organizing, managing, and supporting the nursing and personal care services within the Home, while ensuring that required legislations are being met. The ADORC will assist the Director of Resident Care with duties including but not limited to the oversight of clinical and administrative operations in the Nursing Department and improving the quality of care for residents in the Home. Professional input regarding the departmental budget is also required.




Ensure and Promote Resident-Centred Care

Provision of resident-driven nursing and personal support care and services are available to meet the needs of the residents as follows:

  • Promote the philosophy and practices of resident-centeredness and statement of purpose of Nursing and Personal Care Services.
  • Support and provide a resident advocacy program through promotion and respect of the Residents’ Bill of Rights.
  • Support residents in achieving quality experiences: personal, social, emotional and cultural.
  • Facilitate relationship between and among residents and family members, staff, volunteers and community.
  • Ensure a comfortable and safe environment that provides opportunities for privacy, dignity, control and maintenance of personal lifestyle.
  • Ensure an environment with ambiance conducive to the provision and practice to therapeutically effective resident health care, yet is unobtrusive.

Provide Leadership for Nursing and Personal Support Care


  • Set annual departmental goals and objectives that are congruent with the mission of the Home and promote resident-centred care that consistent with advances in gerontology.
  • Set, monitor and improve standards of Nursing and Personal Support Care Services.
  • Participate in strategic planning of the Home and interdisciplinary care team.
  • Develop and ensure implementation of policies and procedures of Nursing and Personal Support Care Services to meet individual resident and/or Substitute Decision Maker’s needs and expectations.
  • Ensure required resources (human, fiscal and material) are available and quality is meeting the resident care needs.
  • Ensure the safety of residents through the provision and activities of Infection Prevention and Control Committee and Quality and Risk Management Committee.
  • Participate as a lead /member of Quality Management Committee.
  • Ensure representation of staff in home committees related to Nursing and Support Care Services.
  • Provide input to the appointment of a Medical Director and service providers.
  • Collaborate with Administrator, medical staff and other health care disciplines and services to meet the residents’ health care needs.
  • Work with the Director of Resident Care, Social Services Coordinator to liaise with Placement Coordination Service of Ontario Health reviewing and approving individuals appropriate for placement as part of Admission and Discharge process.
  • Network with other long term care facilities, community services and educational organizations in establishing good relationships and promote the professional image of the Home.
  • Support and participate in the education and research programs conducted by the Home and other professional agencies.


Act as Infection Prevention and Control Lead


The IPAC lead is responsible for the following duties:

  • Working with the interdisciplinary team to implement the infection prevention and control program.
  • Managing and overseeing the infection prevention and control program.
  • Overseeing the delivery of infection prevention and control education to all staff, caregivers, volunteers, visitors and residents.
  • Auditing of infection prevention and control practices in the home.
  • Conducting regular infectious disease surveillance.
  • Convening the Outbreak Management Team at the outset of an outbreak and regularly throughout an outbreak.
  • Convening the interdisciplinary infection prevention and control team referred to in subsection (4) at least quarterly, and at a more frequent interval during an infectious disease outbreak in the home.
  • Reviewing the information gathered pursuant to subsection (9).
  • Reviewing any daily and monthly screening results collected by the licensee to determine whether any action is required.
  • Implementing required improvements to the infection prevention and control program as required by audits under paragraph 4 or by the licensee.
  • Ensuring that there is in place a hand hygiene program in accordance with any standard or protocol issued by the Director under subsection (2) which includes, at a minimum, access to hand hygiene agents at point-of-care.

Provide Effective Professional Nursing and Personal Care Practice


  • Delegate clinical and managerial responsibilities to appropriately qualified staff according to legislation and standards of the Fixing Long Term Care Home Act and College of Nurses of Ontario.
  • Communicate and lead the multidisciplinary care team and disperse relevant information.
  • Enforce medication management standards and ensure medication administration safety.


Provide Effective Human Resource Practices


  • Develop a human resource and back-up plan which provides a staffing mix that is consistent with residents’ assessed care and safety needs.
  • Establish, review, and approve revisions of qualifications, responsibilities and functions for nursing positions.
  • Develop, implement and monitor nursing and personal care workers personnel policies and procedures, including position descriptions.
  • Responsible for departmental recruitment process and retention of nursing personnel.
  • Develop and coordinate nursing staff schedules.
  • Conduct probation and annual performance appraisal of all nursing staff.

Provide Effective Human Resource Practices (Cont’d)


  • Effectively making use of educational resources to plan, support and promote staff development program including orientation, in-service and continuing education as determined by the learning needs of nursing staff and maintenance of specific nursing skills.
  • Ensure all nursing staff holding required certificate(s) and maintain validation as per legislation of the Fixing Long Term Care Homes Act.
  • Ensure there is a process for employee conflict resolution and progressive disciplinary actions for those with performance issues.

Promote and Ensure Occupational Health and Safety


  • Ensure nursing staff are provided with necessary instructions/orientation regarding measures and procedures to be taken.
  • Ensure that all lost time accidents are investigated and recommendations of the Joint Health and Safety Committee are implemented.
  • Arrange modified work programs for nursing staff and liaise with WSIB personnel as necessary.
  • Select appropriate certified nursing staff as nursing representative in Joint Health and Safety Committee in promoting workplace safety.
  • Conduct planned and unplanned inspection of the nursing areas, document and ensure unsafe conditions are corrected.

Provide for Effective Use of Material Resources


  • Prepare and implement nursing budget plan and administer the approved budget as per policies and procedures of the Home and/or the set criteria of Ministry of Health and Long Term Care as appropriate.
  • Provide professional input regarding the need and use of equipment and supplies for resident care.
  • Maintain efficient and effective inventory control.
  • Review contracts and quality of purchased services.

Maintain an Appropriate Recording System

  • Ensure that information obtained by nursing and personal care staff is available to the Resident Care Team, residents and families in a professional manner, consistent with facility policies and procedures for maintaining confidentiality of information.
  • Develop, maintain and monitor resident-centred care plans and Resident Health Records are in accordance with the standards and guidelines of Long Term Care Home Act and the professional licensing organisation
  • Maintain nursing and personal care personnel records.


Reasonable efforts that will be used to ensure qualifications for the Assistant Director of Resident Care are as follows:

  • Registered Nurse or Registered Practical Nurse with a current certificate of competence from the College of Nurses of Ontario.
  • Current membership with Gerontological Nursing Association (GNA) and Registered Nurses’ Association of Ontario (RNAO) is desirable.
  • Possession of valid CPR (Health Care Provider Level C/Basic Life Support) and First Aid certificates. ( do not require for nurses now)
  • Post-RN education, certification or degree in nursing administration and management, preference is BScN and/or business degree in health management, particular long term care, and further education in gerontology, geriatrics or rehabilitation.
  • 3 years relevant experience in a long term care facility including infection control, head nurse in chronic care or senior management in a health community agency.
  • Demonstrate core competencies, i.e. customer services, continuous improvement, leadership and initiatives and team player.
  • Adhere to professional competences, i.e. caring and respectful behaviour, therapeutic relationship, clinical skills and knowledge, strong assessment skills, communication skills, conflict management skills and organisational skills.
  • Proficiency in oral and written English.
  • Cultural sensitivity and ability to speak Cantonese, Mandarin and/or Toishanese in addition to English would be an asset.
  • Commitment to excellence and teamwork.
  • Relevant computer literacy.



Mon Sheong Foundation has mandated a COVID-19 vaccination policy in place. As a condition of employment, all new hires will be required to submit proof of COVID-19 vaccination or documentation prior to employment start.


At Mon Sheong, we will provide you with Personal Protective Equipment (PPE) and appropriate training, as well as daily infection prevention screening of clients and workers, prior to visits, to help prevent exposures to COVID-19.

We thank all applicants for their interest, please note only those selected for further consideration will be contacted.

Disclaimer: Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.


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