COVID-19 Mon Sheong Updates

Latest Update
Updated:  January 7, 2021

In response to the COVID-19 pandemic, Mon Sheong Foundation has made several changes to our programs and services to heighten our precautionary measures. Our priority remains in protecting the health and safety of our residents, staff, volunteers and all stakeholders. Recent updates are as follows:

Long-Term Care Centres – In accordance with recent government’s announcement, only essential visits and registered caregivers are allowed. All other visits to our long-term care centres are suspended. A maximum of two (2) caregivers can be registered for each resident. Only one (1) caregiver will be allowed into the Home at a given time.

Please contact the respective long-term care centre to make appropriate arrangements.

Private Care –In accordance with recent government’s announcement, only essential visits and registered caregivers are allowed. All other visits to our Private Cares are suspended. A maximum of two (2) caregivers can be registered for each resident. Only one (1) caregiver will be allowed into Private Care at a given time.

Please contact the respective Private Care to make appropriate arrangements.

Adult Day Program – Closed until further notice

Community & Volunteer Services Centres – Closed until further notice. Online classes have started; please visit their page for more information

Chinese School – Second term starts on January 15 & 16. We offer e-learning, where students will attend live classes and can interact with the teacher while staying safe at home. For registration, please go to:

Notice update – January 7, 2021 (PDF)
Notice update – October 9, 2020 (PDF)
Notice update – September 24, 2020 (PDF)
Notice update – September 17, 2020 (PDF)
Notice update – July 11, 2020 (PDF)
Notice update – April 29, 2020 (PDF)
Notice update – March 16, 2020 (PDF)

As the COVID-19 situation continues to evolve, there are many ways you can help our long-term care residents and care providers. Gifts to our COVID-19 Special Fund will be restricted to efforts supporting the COVID-19 response at Mon Sheong. Your generosity will support our healthcare staff, provide important medical supplies and equipment, and help develop strategies to maintain emotional and physical health of our residents and staff.  Together we can help our communities during this urgent time.

We are reaching out to the community for donations of much needed supplies:

  • N95 masks (models: 1860, 1860S, 1870, 1870+, 8210)
  • Surgical masks – Levels 1/2/3
  • Face shields
  • Goggles
  • Isolation gowns (disposable or washable)
  • Vinyl gloves
  • Hand sanitizer
  • Healthcare-grade disinfectant wipes (bleach or hydrogen peroxide)
  • Shoe covers

If you have unopened medical supplies that are from a verifiable source to support our front-line workers, please contact us by email or phone 905-883-9288 ext. 2008.

Updated: Monday, January 25, 2021 7:00 P.M.

Home for The Aged (D’Arcy Home in Downtown)
Resident: 0
Staff: 0

Scarborough Long-Term Care Centre
Resident: 1
Staff: 5
Click here for details

Richmond Hill Long-Term Care Centre
Resident: 6
Staff: 1
Click here for details

Updated: Friday, January 8, 2021 at 1:00 p.m.

1. Are staff members being vaccinated?

Our long-term care centres treat staff members’ and residents’ health and safety very seriously.

Vaccinations for staff members have started at our long-term care centres.  Ontario government targets to vaccinate all residents, health care workers, and essential caregivers at long-term care homes in the priority regions of Toronto, Peel, York, and Windsor-Essex by January 21, 2021.

2. Are residents at your facilities being vaccinated?

The health and safety of our residents are our top priority. Vaccinations for our long-term care residents have started on January 8, 2021.

3. What measures is Mon Sheong taking to protect residents?

Our top priority remains in safeguarding our residents, staff members, volunteers and stakeholders. We are following government directives and have implemented the following:

  • Active screening of staff for symptoms before they start their shifts and at the end of their shifts.
  • Staff are tested twice a month.
  • Twice-daily monitoring of all residents for symptoms
  • Indoor and outdoor visits are available for 30-minute appointments. Please call the respective long-term care centre to make an appointment. Increased cleaning, especially on high-touch surfaces

4. Can I still visit my loved ones at Mon Sheong?

In consultation with the Chief Medical Officer of Health, the Ontario government announced that starting July 22, 2020, indoor visits will be allowed with two visitors.


  • All visitors are required to be tested negative for COVID-19 within the previous 2 weeks and subsequently not tested positive.
  • All visitors must go through active screening at arrival. If you are experiencing any symptoms of COVID-19, have recently travelled or have come into contact with someone who is COVID-19 positive, please contact the home to cancel your visit and do not visit the long-term care home.
  • Visitors can go to any assessment center for swabs testing. Please refer to the link below
  • Each resident can only have TWO visits per week and only TWO visitors are permitted to visit the resident during each scheduled visit.
  • Visits will be 30 minutes in length per time slot

Please contact the respective long-term care centre for more information.

5. Will family members be notified in the event of a confirmed COVID-19 case at Mon Sheong?

Yes. Our Administrator/Manager and their teams are proactively reaching out to families by phone and email to ensure they are informed as soon as possible regarding any positive cases. Families are updated on a regular basis with the information and resources they need and what steps the Long-Term Care Centres and Private Care Centres are taking to manage the outbreak in collaboration with public health department.

Please ensure your centre has your up-to-date contact information including phone number and email address to ensure you receive that type of communication.

6. What are the risks to other residents living on the same floor as a resident with COVID-19?

In this situation, the Home will enact “Outbreak Control” measures. This includes “Home Isolation” procedures, cohorting residents, twice-daily monitoring for all residents for symptoms, and increased cleaning, especially in high-touch surfaces. These, in combination with existing measures, are to keep our seniors safe and healthy.

7. Do resident programs and activities continue without volunteers?

Yes. Our long-term care centres are practicing social distancing. In order to do this, our exercise and activities have been limited to a maximum of 15 people with the recommended distance between each participant.

8. Where can I find more information?

Information about COVID-19 changes frequently. Mon Sheong works closely with Public Health Ontario and the Ontario government.

For updates on service changes, please visit our Mon Sheong COVID-19 Update.

9. What can I do to help?

We are so thankful for the many offers from individuals and organizations to donate protective equipment, financial support and time to our frontline workers during the COVID-19 pandemic.

Donations are welcome, please visit our Donations page today.

Help Us Combat COVID-19