We are committed to protecting our residents, staff and property, and works collaboratively with all externals partners to ensure everyone’s safety and security.
How to respond in case of Emergency?
Code Red: Fire
If you discover a fire or smoke
Leave the area immediately, assisting residents/occupants to leave the area.
Close doors behind you.
Activate a fire alarm pull station.
If evacuation from the building is required, use the nearest exterior exit or exit stairwell to evacuate the building.
Call the Fire Department at 911 [from a safe location].
Do not use elevators.
Upon hearing fire alarm:
Stand by and prepare to leave the building.
Listen for a change in the fire alarm signals, instructions over the voice communication system or from the Fire Department.
Other emergencies or codes
- Remain calm
- Do not enter the affected area
- If within the affected area, stay with the resident/ support network
- Await direction from our staff
Our Emergency Plan helps staff, emergency personnel and residents during emergency situations such as
- Outbreaks of communicable diseases, outbreaks of disease of public health significance, epidemics and pandemics
- Fire (as part of the Ontario Fire Code)
- Community disasters
- Violent outbursts
- Bomb threats
- Medical emergencies
- Chemical spills
- Situations involving a missing resident
- Loss of one or more essential services (Water supply, Power outage, Gas supply)
- Gas leaks
- Natural disasters or extreme weather events (e.g. earthquakes, tornadoes, extreme heat or cold, drought)
- Boil water advisories