Assistant Manager, Human Resources

Full-Time, Non-Bargaining Unit Position
Corporate Office - Richmond Hill
Posted 4 months ago

Position Summary:

Reporting to Director of Human Resources, the incumbent will provide support in functional areas of the Human Resources department: labor relations, employee relations, staffing, health and safety, training and development, compensation and benefits, and performance management. The incumbent assists in development and implementation of all Human Resources and Labor Relations initiatives, policies and programs, and provide support in managing overall operation of Human Resources department.


  • Recommend changes and process updates for HR policy and procedures.
  • Provide support in implementing strategic initiatives and programs.
  • Assist Director of Human Resources with a variety of issues and ad-hoc projects.
  • Oversee HR Operation in absence of Director of Human Resources.
  • Provide advices, coaching and guidance to supervisors on all HR related issues.
  • Provide advices to supervisors in performance management process.
  • Conduct in collaboration with supervisors or as a third party investigation into employee relations matters.
  • Attend all the investigation or mediation meetings.
  • Provide supports in the bargaining process by conducting research.
  • Assist in the grievance resolution/mediation process.
  • Maintain and administer all the Collective Agreements.
  • Provide advice and guidance to supervisors in preparation of job descriptions; regularly update Job Descriptions with supervisors.
  • Provide support to the onboarding process.
  • Conduct recruitment and hiring as needed.
  • Review WSIB Cost statements and supervise early and safe return to work program.
  • Meet with Health and Safety Consultant periodically to review claims and make improvement on claim management.
  • Coordinate all WSIB claims and support early and safe return to work as needed.
  • Recommend and implement improvement to the Health and Safety programs.
  • Administer the compensation program, monitor the performance evaluation program and work with Payroll to process annual salary adjustment.


  • University degree or college diploma in Human Resources Management or post graduate program in Human Resources Management.
  • CHRP designation required. CHRL designation a strong asset
  • Minimum 3 years related experience in a Human Resources Generalist role.
  • Experience working in Non-For-Profit organizations an asset
  • Experience in unionized work environment preferred.
  • Strong knowledge of effective human resources management, including labor relations, employee relations, staffing, compensation, health and safety, and performance management.
  • High level of accuracy and strong attention to detail.
  • Excellent interpersonal skills and ability to develop and maintain trusting working relationship with stakeholders.
  • Ability and willingness to contribute effectively in a team environment.
  • Ability to deal with HR issues with a high level of discretion and confidentiality.
  • Ability and flexibility to thrive in a high stress environment, with frequent and competing deadlines, multiple tasks and high performance expectations.
  • Proficiency in Chinese and English, both orally and in writing.
  • Valid driver’s license with access to vehicle.


Note: We thank all candidates for their interests. However, only those selected for interviews will be contacted.  No phone calls please.

Disclaimer: Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.