To live in a long-term care home, you must:

• Be age 18 or older; and
• Have a valid Ontario Health Insurance Program (OHIP) card
• Have care needs including:
  • 24-hour nursing care and personal care;
  • frequent assistance with activities of daily living;
  • on-site supervision or monitoring to ensure your safety or well-being;
• Have care needs which cannot be safely met in the community through publicly-funded community-based services and other caregiving support; and
• Have care needs which can be met in a long-term care home.

• Mon Sheong Stouffville is open to eligible applicants from the community at large.
• Applications for long-term care are made through your local Home and Community Care.
• People living in the Central LHIN region, which spans Etobicoke, northern Toronto, York Region and South Simcoe County, can call us at 1-888-470-2222.
• A care coordinator will:

• Discuss your long-term care options;
• Assess your health care needs to determine if you are eligible;
• Help with the application process; and
• Help identify homes that are appropriate for you.

Mon Sheong Dr. Paul Woo Long-Term Care Centre is open to all eligible applicants from the community at large. So, anyone can apply.

• A letter has gone out to all Ontario Health atHome applicants who are waiting for a long-term care bed or currently in a long-term care home and waiting for other choices.
• Applicants will have the opportunity to consider and add Mon Sheong Dr. Paul Woo Long-Term Care Centre to their long-term care homes choice list.
• Once we receive the updated choice sheet, your care coordinator will work with applicants and families to ensure their long-term care application is up to date.
• Your care coordinator can help you if you have any questions.

• The waitlist for Mon Sheong Dr. Paul Woo Long-Term Care Centre is now open.
• Call your local Ontario Health atHome to discuss your long-term care options and the application process.
• Applicants must meet the eligibility criteria for admission to a long-term care home before they can be added to a long-term care home waitlist.

• Most long-term care homes offer basic, semi-private and private rooms.
• I understand that the new Mon Sheong Dr. Paul Woo Long-Term Care Centre will offer private and basic rooms when ready.
•  The Ministry of Long-Term Care sets all long-term care accommodation costs. (ontario.ca/page/get-help-paying-long-term-care)
• You can also speak with your care coordinator for more information on costs.

• Once an individual has been deemed eligible for long-term care, your care coordinator will notify you and send your application to the home(s) that you selected. An applicant can choose up to 5 long-term care homes. Of note, if you are determined to be in the crisis category there is no limit to the number of waitlists an individual can be on.
• Applications are then provided to the selected homes and the long-term care home decides whether to accept or reject applications.
• Each long-term care home will review your application to determine if the home can meet your needs. Licensees can reject an application in cases where they do not have the appropriate physical facilities or lack the staff and nursing expertise to meet the applicants care requirements.

• If you are not eligible for admission to a long-term care home, your care coordinator will explain why your application was declined and help you find alternatives to meet your needs.
• We will connect you with other home and community support services to help you stay at home.

• If you disagree with the determination, you have the legal right to appeal. We encourage you to discuss the matter with your care coordinator.

• The wait times can range from months or even longer depending on the type of accommodation you choose and your care needs.
• In general, priority on the long-term care waitlist is provided to those with the highest care needs.
• An individual’s prioritization on a waitlist may change as a result of the addition of new individuals to a waitlist who have greater care needs and as a result receive a higher prioritization.
• In addition, an individual’s own care needs may change which results in that individual’s reprioritization on the waitlist.
• When a bed becomes available in one of your chosen homes, your care coordinator or placement facilitator will contact you.
• You must make a decision to accept or refuse the bed within 24 hours of receiving the bed offer.

• If you have any questions about the long-term care application or placement process, call your local Ontario Health atHome at 1-888-470-2222 or 310-2222 (area code not required).
• Again, that number is 1-888-470-2222 or 310-2222.
• You can also visit our website at healthcareathome.ca